Customer Service & Administrative Coordinator
- Madison, WI
- Contract to Hire - Full Time
- AE716398813
- $22.00
- Cust Svc/Sales
- 8/13/2025
Summary:
The QTI Group has partnered with a local food distribution company that is seeking a Customer Service & Administrative Coordinator. In this role, you’ll be the first point of contact for customers, handling inquiries via phone and email, processing payments, and supporting daily office operations. You’ll also assist with light accounting tasks such as reconciling invoices and will gradually learn additional responsibilities.
This is a full-time, temp-to-hire opportunity. The position is fully on-site and will operate Monday through Friday, 8:30 am – 5:00 pm, located on the east side of Madison, WI.
Pay is $22+/hr. based on experience.
The office offers a business casual environment where jeans are acceptable.
We’re looking for someone with QuickBooks experience, excellent customer service skills, and a willingness to learn and grow within the role. If you’re dependable, organized, and enjoy working in a collaborative office environment, we encourage you to apply!
Responsibilities:
- Respond to customer inquiries via phone and email.
- Create customer orders in QuickBooks.
- Process customer credit card payments.
- Greet guests and customers in a professional manner.
- Distribute and process incoming mail.
- Perform general office duties such as filing and data entry.
- Order and manage office supplies.
- Balance and reconcile previous day’s invoices.
- Learn and support additional front office tasks over time.
Qualifications:
- High School Diploma is required.
- 2+ years of experience in a customer service, administrative, or similar role is required.
- QuickBooks experience is required.
- Proficient in Microsoft Office (Excel, Outlook & Word).
- Strong attention to detail and time management skills.
- Excellent communication and customer service skills.
- Comfortable with basic accounting tasks.
- Reliable, organized, and eager to learn.
- Ability to adapt to technology and office systems.
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